Got a question about our prints or process? Check here and see if we've got a quick answer ready for you!
Are the prints archival?
Yes! We use only top of the line printers, inks, paper, and canvas. All of our materials are rated to last 100+ years without fading.
Our paper is Hahnemuhle Museum Etching paper, and the canvas is Breathing Color Lyve canvas.
If you'd like to learn more, check out our article, Archival Ratings of our Materials.
How long will it take to get my prints?
If you are ordering paper prints, they will be ready to ship within 2-3 days. Canvas prints take a bit longer, and are generally ready to ship within 4-5 days.
Larger volume orders may take longer, feel free to reach out to us if you have any concerns about timeline!
If you leave near our studio in Alexandria, Virginia, you can also choose local pickup at checkout!
Can I order a custom size?
Yes! If you'd like a specific size that isn't listed as an option, head to our contact page to reach out to us for custom pricing.
Can I pick up my prints in store?
Old Town Print Gallery was created by the staff at Old Town Editions, an art reproduction studio in Alexandria, Virginia. If you are local to the area, you can absolutely pick up your prints in store. Just select the local pickup option at checkout.
Our studio is located at 610 Madison Street, Suite 100, Alexandria, VA 22314.
How are the prints shipped?
We take great care to make sure your prints arrive to you safe and sound. Prints are sealed in an archival sleeve and sandwiched between two sheets of cardboard to ensure they cannot move in the package during shipping. The cardboard sandwich is placed inside a flat box for shipping.
Prints too large to ship flat are instead shipped in a sturdy, 8" diameter shipping tube.